SYMPTOM FINDER
What service do I need?
Find your problem, see which service to ask for, and read the guide before you call. This is a starting point, not a diagnosis; the company that inspects the job may recommend something else.
Aircon
| What you notice | Service to ask for | Read first |
|---|---|---|
| Water dripping from the indoor unit | Often a blocked drain line; a general service usually clears it | Why is my aircon leaking water? |
| Musty smell or weak airflow after a recent service | Ask about a chemical wash or chemical overhaul | Chemical overhaul guide |
| Running but not cold | Ask for a repair check; it may not be a cleaning problem | Aircon repair guide |
| Due for routine upkeep | General servicing | How often to service your aircon |
Plumbing
| What you notice | Service to ask for | Read first |
|---|---|---|
| Sink, basin or floor trap draining slowly | Choke clearing | Choked drain guide |
| Tap dripping after it is closed | Tap repair or replacement | Tap replacement guide |
| Toilet keeps running or leaks at the base | Toilet repair | Toilet repair guide |
| Damp patch, stain or drip from the ceiling | Speak to the unit above or your Town Council first; then leak detection inside your home | Leak repair guide |
| No hot water, or the heater trips or leaks | Stop using it and book a water heater check | Water heater guide |
Electrical
| What you notice | Service to ask for | Read first |
|---|---|---|
| Breaker trips again after you reset it | Fault finding by a licensed electrician | Power trip guide |
| Socket scorched, loose or not working | Socket repair or replacement | Socket installation guide |
| Lights flicker across a room, or a fitting needs replacing | Light repair or installation | Light installation guide |
| Old DB box, or no labels on the circuits | DB box inspection or replacement | DB box guide |
Handyman
| What you notice | Service to ask for | Read first |
|---|---|---|
| Door or window will not close or lock properly | Door and window repair | Door and window repair guide |
| Flat-pack furniture to build | Furniture assembly | Furniture assembly guide |
| TV, shelves or curtains to mount | TV mounting or curtain installation | TV mounting guide |
Cleaning
| What you notice | Service to ask for | Read first |
|---|---|---|
| Moving out and need the flat ready for handover | Move-out cleaning | Move-out cleaning guide |
| Dust everywhere after renovation | Post-renovation cleaning | Post-renovation cleaning guide |
| Stains or odours in the sofa, carpet or mattress | Upholstery, carpet or mattress cleaning | Sofa and carpet cleaning guide |